Term and Conditions

Welcome to Shoe Trendy Shop! These Terms and Conditions outline the rules and regulations for using our website (shoetrendyshop.com) and purchasing our fashionable footwear and apparel.

1. Our Shop

Shoe Trendy Shop is an online retailer specializing in trendy footwear and complementary apparel. Our collection includes:

• Footwear: Boat shoes, boots, clogs, flats, heels, loafers, oxfords, sandals, slippers, sneakers & athletic shoes
• Clothing: Pants, shirts & tops, shorts, swimwear, hoodies & sweatshirts
• Accessories: Hats

We cater to fashion-conscious customers who value both style and comfort in their footwear and apparel choices.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission
• Misrepresent your identity or the origin of any information

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website, including:

• Detailed product specifications
• High-quality images
• Available sizes and colors

However, slight variations may occur due to monitor display differences.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

3.3 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated.

4. Orders and Payments

4.1 Order Process

Placing an order involves:

1. Selecting products and adding them to your cart
2. Providing accurate shipping and billing information
3. Reviewing your order details
4. Making payment through our secure system
5. Receiving an order confirmation email

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted connections.

4.3 Order Acceptance

Your order represents an offer to purchase which we may accept, decline, or cancel at our discretion.

5. Shipping and Delivery

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after shipping
• Free Shipping: Via EMS for orders over $50 USD, delivered in 15-25 business days after shipping

5.3 Shipping Areas

We ship worldwide except to certain Asian countries and remote areas. Contact us at [email protected] if you’re unsure about delivery to your location.

5.4 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by:

• Customs clearance
• Weather conditions
• Carrier delays
• Incorrect shipping information provided by the customer

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unworn and in original condition
• Original packaging and all tags are attached
• Original receipt or proof of purchase is included

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Swimwear (unless tags are intact and hygiene liner is in place)
• Slippers (if the sole shows any signs of wear)
• Hats (unless tags are intact with no evidence of wear)

6.3 Return Process

1. Email [email protected] within 15 days of receiving your order
2. Include your order number and product details
3. Wait for our Return Merchandise Authorization (RMA) number
4. Package the item securely with all tags attached
5. Clearly write the RMA number on the package
6. Ship to: Shoe Trendy Shop Returns, 501 West Maple Street, Fayetteville, US 72701

6.4 Refund Process

• Processing time: 3-5 business days after we receive your return
• Refund method: Original payment method
• Timing: 5-10 business days for the refund to appear in your account
• Original shipping fees are non-refundable

7. Intellectual Property

All content on our website, including:

• Text
• Graphics
• Logos
• Images
• Product designs

is the property of Shoe Trendy Shop and protected by intellectual property laws. You may not use any content without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

Shoe Trendy Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors or omissions in product descriptions
• Delays or failures in delivery beyond our reasonable control
• Any third-party actions related to your use of our website

Our maximum liability shall not exceed the purchase price of the product in question.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Arkansas, USA, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Shoe Trendy Shop
501 West Maple Street
Fayetteville, US 72701
Email: [email protected]